Shipping policy

Here’s a suggested shipping policy for your products:

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Shipping Policy for Los Rosales Mexican Food

At Los Rosales, we want to ensure your order arrives as quickly and safely as possible. Please review our shipping policy below:

Processing Time:
All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates and Delivery Times:
Shipping costs are calculated at checkout based on your delivery address. We offer the following delivery options:

• Standard Shipping (5-7 business days)

• Expedited Shipping (2-3 business days)

• Priority Shipping (1-2 business days)

Shipping Carriers:
We work with trusted carriers such as USPS, FedEx, and UPS to deliver your products.

Order Tracking:
Once your order ships, you will receive an email with tracking information so you can monitor your package's progress.

International Shipping:
Currently, we do not offer international shipping. 

Shipping Address:
Please ensure your shipping address is correct at checkout. Los Rosales is not responsible for lost or undeliverable packages due to incorrect address information.

Packaging:
We take great care in packaging each item to ensure it arrives safely. Our sauces are carefully packed in glass jars, so we use secure packaging to prevent breakage.

Returns and Exchanges:
If your order arrives damaged or there is an issue with the product, please contact us within 72 hrs of receipt. We will provide you with instructions on how to return or exchange the product. For any other inquiries, please refer to our Return Policy.

Thank you for choosing Los Rosales, where flavor and tradition come together!